Practical guides
The attack pages explain what is happening to you. These guides explain what to do — the steps, in order, with what people most often get wrong.
- Check a link before you clickPrevent
How can I tell if a link is dangerous before opening it?
- Verify who you are really talking toPrevent
How can I be sure the person contacting me is who they claim to be?
- How a password actually gets stolenUnderstand
How do hackers get hold of a password?
- Turn on two-factor authentication, and choose it wellPrevent
How do I protect my accounts with two-factor authentication?
- What to do in the hour after a fraudulent paymentRespond
I paid a scammer, what do I do now?
- I entered my password on a fake site: what to doRespond
I clicked a link and entered my password on a fake page, what do I do?
- I gave out my card details or a code: what to doRespond
I gave my bank card or a verification code to a scammer, what do I do?
- Take back a hacked account (email, social media)Respond
My account was hacked, how do I get it back?