Vishing (voice phishing)
●●●○○IntermediateA fraud-department representative calls you. They ask for no password.
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New message · Fraud department of a fictional bank
Incoming call — "Fictional Bank, Fraud Department"
Hello, Fictional Bank fraud department. We're currently blocking a $890 payment attempt on your card, made with an overseas merchant. I will of course never ask for your password — you can check, no representative ever does. I just need to confirm your identity to cancel the transaction: can you give me your date of birth and the last four digits of your card? Then I'll send you a notification in your app, which you'll approve to block the payment.
This simulation illustrates Vishing (voice phishing). The article explains the full mechanism, the warning signs and what to do.